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Communications & Text Messaging Policy

Last updated October 19, 2026

When we contact you

We call, text or email you only when you've asked us to — for example by submitting a form with the consent box checked, booking a call, or calling or texting us first. If you text us first, we'll reply with a one-time message asking you to confirm you'd like to receive texts from us before we send anything else. If you only call us, we won't text you unless you tell us you'd like to receive texts. Calls and texts may use automated technology and prerecorded or artificial voice messages, as described in the consent you gave. We contact you only between 8 a.m. and 9 p.m. your local time, or stricter hours where your state requires.

Text messaging terms

  • Program: GoInsureWise insurance and agent-recruiting messages, such as replies to your request, appointment confirmations and reminders, and information about the coverage or career opportunity you asked about.
  • Frequency: message frequency varies.
  • Cost: message and data rates may apply.
  • Help: reply HELP for help, or contact (801) 833-0416 or [email protected].
  • Stop: reply STOP, QUIT, END, CANCEL, UNSUBSCRIBE, REVOKE or OPT OUT at any time. You'll receive one confirmation and no further texts unless you opt in again.
  • Wireless carriers are not liable for delayed or undelivered messages.
  • Privacy: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

How to stop calls and email

We honor opt-out requests made by any reasonable method as soon as possible and within 10 business days, and we keep an internal Do Not Call list. Opting out of one channel doesn't affect messages you've separately asked for, such as an appointment you booked — tell us if you'd like all contact to stop.

Consent records

When you submit a form, we store the exact consent language shown, its version, the date and time, the page, your IP address and device details, so we can show when and how you agreed.

Consent is not required to buy

You never have to agree to calls or texts to purchase a policy or join our agency. You can always reach us directly at (801) 833-0416 or [email protected].